Business conditions

These terms and conditions apply to the purchase of E-commerce company RD MOTO. The conditions specify and clarify the rights and obligations of the seller, which the company RD MOTO, headquartered in Lukavice 267, 516 03 Lukavice, Czech Republic ID: 72789760, VAT: CZ8108183413

and buyer (customer, consumer). All contractual relations are concluded in accordance with the laws of the Czech Republic. If a party consumer relations not governed by terms and conditions Civil Code (Act No. 40/1964 Coll.) And the Consumer Protection Act (Act No. 634/1992 Coll.). If the party does not include consumer, the relations modified Terms and Conditions Commercial Code (Act No. 513/1991 Coll.), All as amended.

Definition of Terms

Consumer contract is a contract purchase, contract for work or other contracts where parties are on the one hand, buyers and sellers on the other side.

The seller is firm RD MOTO, based Lukavice 267 516 03 Lukavice ID: 72789760, in the conclusion of the contract and acting within their business or other business activities. It is a businessman who, directly or through other business supplies products to the buyer or provide services.

Customer is our online store buyers. Given the existing law, a distinction buyer who is a consumer and a buyer who is not a consumer.

Buyer consumer (or a consumer) is a person who at the conclusion of the contract and is not engaged in trade or other business activity.

A buyer who is not a consumer, the entrepreneur who buys goods or services used for the purpose of your business with these products or services. This buyer is governed by terms and conditions to the extent that it is involved and the Commercial Code.

Purchase Contract

Buyer's order is a draft contract and the actual purchase contract is concluded at the moment of delivery of the binding agreement buyer and the seller with this proposal (binding order confirmation by the seller). From that moment between the buyer and the seller created mutual rights and obligations.

Concluding the purchase contract, the buyer confirms that he is familiar with these terms and conditions, including claims procedure, and agrees with them. These terms and conditions and regulations are adequately buyer before placing the order and has the opportunity to become acquainted with them.

Seller reserves the right to cancel the order or part thereof before a purchase contract in the following cases: goods not produced or delivered or are significantly altered price supplier. In the event that this happens, the seller will immediately contact the buyer to agree on further action. In the event that the buyer has paid part or the whole amount of the purchase price, this amount will be transferred back to his bank account or address, and purchase contract does.

Conflict with the contract

In the event that the matter on receipt by the buyer is not in conformity with the contract (hereinafter referred to as "conflict with the contract"), the buyer has the right to the seller free of charge and without undue delay, put accordance with the purchase agreement, and according to by exchanging the purchaser, or repair; if such a procedure is not possible, the buyer may request a reasonable discount on the price or cancel the contract. This does not apply if the buyer about the conflict with the contract knew or conflict with the contract he has caused. Conflict with the contract, which will take effect within six months of receipt of the goods shall be deemed to be inconsistency in its takeover, if not in the nature of things or if it is proven otherwise.

Payment goods

PayPal

Bank transfer

Credit card

P and P

When ordering goods with a personal collection of packaging and postage charge.

Personal offtake

Ordered goods can be picked up at the establishment RD MOTO 267,516 Lukavice 03 Lukavice

Delivery time

Usually within two to three business days of delivery by post if the goods are in stock. In the season with a large number of orders, the delivery time may be extended.

Seller reserves are entitled to longer delivery date if the goods are ordered from abroad or not in stock.

Deivery terms

Instead of sampling the goods is determined based on the buyer's order. For the fulfillment of the order shall be deemed delivery of the subject of the order to the address provided. The shipment of goods includes standard tax document (invoice).

Buyer's right to terminate the contract

If the purchase contract concluded by means of distance communication (the Internet), the buyer in accordance with the provisions. § 53 par. 7 of the Civil Code, the right to withdraw from the contract within 14 days of receipt of goods. The withdrawal must be received no later than the last day of the 14 day period. The buyer contacts the seller in writing, presenting, that it was withdrawing from the contract stating the order number, purchase date and address for a refund.

Goods that will be sent to the buyer within the withdrawal back postal shipments, must be in original, undamaged packaging may show signs of use, not damaged, complete with the original proof of purchase. Goods can also be passed personally.

The seller will send the money back to the buyer at the buyer's bank account or postal order type C or it is also possible to return the money to the buyer in cash at the establishment RD MOTO Lukavice 03 Lukavice 267,516.

This provision can not be seen as an opportunity to borrow free goods. Buyers in the case of using the right of withdrawal within 14 days of receipt of benefits, the seller must give everything under a contract awarded. If it is not quite possible (eg. In the meantime the goods are destroyed), the purchaser must provide monetary compensation in return, what can no longer be issued. If returned goods is only partially damaged, the seller may apply to the purchaser the right to compensation and off its claim for refund of the purchase price. The Seller shall in that case prove the damage incurred. Seller to the buyer in this case, the only way to return a reduced purchase price.

Since the purchase price to be refunded to the buyer, the seller can also deduct your actual expenses incurred for returning the goods, max. € 20 from EU and 70€ other countries (transport costs, etc.), but everytime will be choosing the cheapest variant.

Privacy

Zpracování osobních údajů dle nařízení Evropského parlamentu a Rady (EU) 2016/679 (GPDR)

Osobní údaje zpracováváme k tomu, abychom řádně vybavili a doručili vaši objednávku. Pokud nastanou jakékoliv problémy, díky vašim osobním údajům víme, na koho se můžeme obrátit.

Osobními údaji, které jsou prodávajícím shromažďovány, jsou fakturační informace kupujícího uvedené při objednávce zboží (jméno, příjmení, telefonní spojení, e-mailová adresa, dodací adresa – ulice, město, PSČ), popř. e-mailová adresa pro zasílání odchodních sdělení.

Velkou část vašich osobních údajů potřebujeme k tomu, abychom s vámi vůbec mohli uzavřít kupní či jinou smlouvu ohledně zboží či služeb, které si u nás chcete zakoupit. Jakmile je smlouva uzavřena, tak vaše osobní údaje zpracováváme k tomu, abychom vám řádně doručili zakoupené zboží. Na základě tohoto právního důvodu tedy zpracováváme především údaje fakturační a doručovací.

Pokud se na nás obrátíte s nějakým dotazem/problémem, musíme k jeho zodpovězení/vyřešení zpracovávat vaše údaje.

V některých případech mohou být osobní údaje předány i třetím subjektům (např. dopravci zboží).

Pomocí historie vašich objednávek vám můžeme v případě potřeby nabídnout další zboží, např. příslušenství a náhradní díly k zakoupeným produktům.

Vaše osobní údaje můžeme rovněž zpracovávat z důvodu, že je potřebujeme k uplatnění našich práv a právních nároků (např. v případě, že vůči nám budete mít neuhrazenou pohledávku). Dále můžeme vaše osobní údaje zpracovávat i z důvodu, že je potřebujeme pro účely kontrol prováděných orgány veřejné moci a z dalších obdobně závažných důvodů (např. u daňových dokladů je touto dobou doba nejméně 10 let).

Pro účely zasílání obchodních sdělení a nabídek zpracováváme vaše osobní údaje na základě vašeho souhlasu, který můžete kdykoliv zrušit.

Vaše osobní údaje jsou u nás v bezpečí. Abychom zamezili neoprávněnému přístupu a zneužití vašich osobních údajů, zavedli jsme přiměřená opatření jak technického, tak organizačního rázu.

Final Provisions

These terms and conditions apply as stated on the website of the seller, the date of closing of the purchase contract. Buyer's order is, after being confirmed as a contract between buyer and seller archived in order to meet and other records and the state is accessible to the buyer. The contract may be concluded in the Czech language, or in other languages, unless reason for not being its conclusion.

These conditions allow the seller archiving and reproduction. Moment of concluding the purchase agreement, the buyer accepts all the provisions of the conditions in force at the date of dispatch of the order, including the price of ordered goods specified in the order confirmed, if in a particular case clearly states otherwise.


These conditions come into effect on November 20, 2013